Misleading advertising

A commercial communication is misleading if it contains false information, or if its presentation is likely to deceive an average consumer about the main characteristics, price, or availability of a product, and causes the consumer to take a decision they would not otherwise have taken.

Omitting material information that the average consumer needs to make an informed decision, or providing it in an unclear, unintelligible, or untimely manner, is treated as a misleading omission.

A consumer who entered into a contract as a result of a misleading commercial practice may terminate the contract within one year of the conclusion of the contract and claim compensation for any loss suffered.